CONGEX eCommerce solutions draw on our rich pedigree in B2C and B2B eCommerce and Customer Experience Management.

Thankfully, there is an increasingly blurred line between the worlds of B2C & B2B as the techniques and experiences of both are merged into a single strategy focused on the customer………where it should be!

Our heritage lies in early B2B eCommerce and eProcurement and CONGEX was a catalyst in early eMarketplaces being initial supplier enablement partners of both Ariba & Quadrem. Since then we have gone on to develop a portfolio of solutions to support sophisticated eCommerce between businesses across Asia Pacific with customers in all key industry sectors. Our offering now extends into B2C with businesses across the region deploying multi-channel business models leveraging the rapidly growing capabilities of online commerce to grow revenue, reduce cost-to-serve & deliver a superior customer experience.

Our services include:

• eCommerce strategy development, platform selection & deployment
• Trading partner integration (both Buy & Supply-side)
• Master Data Management (MDM), Data Cleansing and Catalogue Management
• Paperless document strategy, platform selection & deployment